It’s important to be well informed on the ins and outs of your vehicle’s maintenance. If you have an upcoming Mazda service appointment, here are a few questions you may want to ask your service professionals.
What Services are Offered?
It’s essential to understand the services available for your car if you are bringing it in for regular maintenance. Some services that will be needed include oil changes, tire rotations, brake, and battery checks.
Do You Use Genuine MAZDA Parts?
When purchasing replacement parts, you’ll want to purchase high-quality components that will last for a long time. Genuine original equipment manufacturer (OEM) car parts are guaranteed to fit your vehicle because they are made by the same manufacturer who created its original parts.
There are cheaper parts available, also known as aftermarket parts, but they are often lower quality and can cause more damage to your vehicle, causing costly repairs in the long run.
Are Written Estimates Provided?
Before your Mazda vehicle is taken in to be serviced, ask for a written estimate. This estimate will give you a general idea of what you will be paying. It should include the repair of your Mazda vehicle, the parts used for the repair, and labor hours.
The estimate should be detailed and approved by the mechanic. Don’t be afraid to ask your service technician any follow-up questions about your planned maintenance or repair!
Are Reminders Provided When a Service is Due?
You can ask for reminders of when your Mazda vehicle should be brought in. Your car can be put on a schedule for regular maintenance checks, so you don’t have to worry about remembering when to schedule your next service appointment.
Are Warranties Offered for the Service and Parts?
If there are problems with your service or parts, ensure they have a warranty. A warranty can ensure that no additional payments will be paid if the same service is needed in the near future.
Ready to bring your Mazda vehicle in for service? Call or make an appointment at our Sansone Mazda service center today. One of our qualified technicians will be happy to help!
Connect with us
